AVID-2023-V023

Description

Kronos Scheduling Algorithm Allegedly Caused Financial Issues for Starbucks Employees

Details

Kronos’s scheduling algorithm and its use by Starbucks managers allegedly negatively impacted financial and scheduling stability for Starbucks employees, which disadvantaged wage workers.

Reports

References

• Incident 10: Kronos Scheduling Algorithm Allegedly Caused Financial Issues for Starbucks Employees

AVID Taxonomy Categorization

• Risk domains: Performance
• SEP subcategories: P0401: Psychological Safety; P0403: Socioeconomic safety
• Lifecycle stages: L06: Deployment

Affected or Relevant Artifacts

• Developer: Kronos
• Deployer: Strbucks
• Artifact Details:

  Type	Name
  System

Other information

• Vulnerability Class: AIID Incident
• Credits: Sean McGregor, Khoa Lam, AIID
• Date Published: 2023-03-30
• Date Last Modified: 2023-03-30
• Version: 0.2
• AVID Entry